State Farm® Insurance Agent Lou Crawford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chabelo Huerta
February 20, 2026
"Tengo varios años ellos me an tratado muy bien tiene un excelente servicio muy amables todos en especial Lou"
"Chabelo, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lou Crawford’s Team—we are always here to help!"
Lori Martin
February 12, 2026
"I've been with Lou 20 plus years and she has always taken great care of my insurance needs. She always works to get the best rate and has helped me through some claims over the years.
She's knowledgeable and fast to respond. I highly recommend her as an agent!"
"Lori, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lou Crawford’s Team here in our Dallas office. "
Ehsan Bahaloo
February 3, 2026
"She is knowlegable and rigorously tries to help you on your matters."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
John Freeman
January 26, 2026
"Lou at State Farm is absolutely the best. She makes you deal part of the State Farm family going out of her way to help her clients. Give her a call for all your insurance needs!!"
"John, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lou Crawford’s Team here in our Dallas office. "
baha'a Bulbul
January 19, 2026
"Very professional and helpful.
Great communication and excellent service"
"Wow, thank you for the 5-star review, baha'a! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! baha'a, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Lou Crawford’s Team is just a call or email away! "
Isidro Mendez
December 30, 2025
"Lou es muy buen agente! Mi familia ya tiene años aquí y seguimos recomendandola!"
"Agradecemos su reseña, Isidro. Gracias por sus amables comentarios con respecto al equipo de Lou Crawford, agente de State Farm. "
Subramanyam Gollahalli
December 22, 2025
"Kennedy was very helpful in setting a new policy."
"We genuinely appreciate your 5-star review. Thank you for letting me know how Kennedi took care of you. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Nathaniel Jabati
December 9, 2025
"Kennedi was really knowledgeable helping me understand my current coverage and was able to get me to get a better deal! Just ask questions they’ll help."
"Nathaniel, thank you so much for the wonderful review of Kennedi! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lou Crawford’s Team—we are always here to help!"
Carlton Pride
November 18, 2025
"The experience is always awesome my family has been with her for years because of the way she continues to be a great service to us thank you"
"Carlton, thank you so much for the 5-star rating! It's been a pleasure servicing your family for all these years. Never hesitate to reach out If you have any insurance questions or need assistance, our team is just a call or email away! "
Hunter Brown
November 6, 2025
"Easy to work with have been great for a few years"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
John Wayne Byrd
November 4, 2025
"So easy to wor with and saved me almost $4000 a yr on my auto insurance"
"Thank you for the amazing review, John! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Awesome savings! "
candy munster
November 3, 2025
"Lou is professional and efficient in her work. An added plus is that she is fun! I’m
So enjoying doing business with her!"
"Thank you for your kind review of me and my team. It's been a pleasure working with you!"
Lisa Natarelli
October 23, 2025
"I cannot say enough positive, WONDERFUL things about Caballero Crawford Insurance Agency, cannot recommend them highly enough!! An absolutely fabulous experience working with them all, absolutely love everybody there!! Lou Caballero Crawford is an absolute PLEASURE, and one of her account manager reps, Carol De La Pena, has been an absolute GOD-SEND!! She is THE most genuine, honest, personable, caring, attentive, thorough and proactive person and rep, she goes above and beyond and out of her way for you!! It is so refreshing to not feel like just another “number”, she always treats us great and makes us feel like family too!! She truly takes the time to really help and listen, she never rushes you or cuts you off, she puts in a lot of time for you, she will patiently answer all your questions, and she is extremely knowledgeable with insurance and the policies!! Lou and the entire staff are also truly attentive, caring, personable, friendly, thorough and knowledgeable, they are all top-notch professionals, they're great, everyone is honestly just wonderful, they will try their very best to help you, and they also promptly answer the phones, and if anyone in particular is unavailable, they do get right back to you asap!! So all in all, I HIGHLY HIGHLY RECOMMEND Caballero Crawford Insurance Agency to anyone looking for a phenomenal, first-class insurance agency, you will NOT be disappointed, there are NOT ENOUGH stars for them!! ⭐️⭐️⭐️⭐️⭐++️+++"
"Lisa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lou Crawford’s Team—we are always here to help!"
Summer Roberts
October 16, 2025
"Lou Crawford was absolutely amazing!! She helped me get my insurance set up faster than anyone I’ve tried going through all week! She really was sweet and absolutely fantastic!!! Love her so muchhh for helping me with huge step in my life!!"
"Summer, it is a pleasure to hear what a wonderful experience you have had with State Farm and our Team! I'm looking forward to continuing working with you. "
Keith Mákufka
October 14, 2025
"Carol De La Peña was fantastic at her job and thoroughly explained everything to me about my new policy, was very friendly and had exceptional customer service, and helped me find a great rate, better than the competitors!"
"Keith, it is a pleasure to hear what a wonderful experience you have had with Carol, and the rest of our team is looking forward to continuing to service you!
State Farm Agent Lou Crawford’s Team!"
Joe Robles
October 13, 2025
"It was very nice talking to her. She made it easy explained everything had no questions at the end of the conversation."
"Thank you for your kind review of State Farm Agent Lou Crawford’s Team. We appreciate it!"
naama weingarden
August 28, 2025
"Competitive pricing! Great to work with!"
sarah bush
June 25, 2025
"Lou was extremely helpful, informative & kind-"
Senih Miraboglu
June 25, 2025
"Amazing service for anything I need! Quick response and efficient solutions"
"Thank you for your kind review of State Farm Agent Lou Crawford’s Team. We appreciate it!"
Aliza Milliken
June 19, 2025
"Customer service is unmatched!
Spent the time to tediously work through some insurance issues I had including assistance in obtaining a bonded title for a vehicle.
Best insurance providers around!"
Bear Tackett
June 6, 2025
"Very polite and understanding"
Drake
June 3, 2025
"Karl Jones helped me with my car insurance quote. It was a great experience. They broke down every aspect of my plan in great detail to help me choose what best fit me. providing me with discounts that I qualify for to save me even more on car insurance it was a 10 out of 10 experience. I will definitely ask to work with them again in the future."
Susan B Cohrs
May 30, 2025
"In early May of this year I awoke to almost 2 inches of standing water in the lower floor of my townhome...I had downsized to simplfy life after losing my husband in 2020...I knew suddenly that I was in big trouble when I followed the water into my beautiful living room, all hardwoods throughout, all carpeted closets, baseboards, cabinets, drywall already showing the signs of damage. I was devastated, frightened and thoroughly confused about managing this disaster.
Then I called the number on my State Farm card and an army of workers showed up and started the terrible process of demolishing my home, necessary to find the source of the slab leak, dry out the damage and begin repairs...State Farm relocated me to a suitable local hotel one mile from home and I'm still here three months later. I even have my small dog with me...the work is beginning to look like it will end in the next month or so but it's been a difficult path seeing life turned upside down...until realizing what a blessing "replacement cost insurance" is and how extensive the coverage can be...Fortunately, a qualified general contractor took my project and between him and the State Farm office, Lou Caballero Crawford, the massive project with so much documentation and expense got underway...I want to commend this insurance company, their policies, the staff and communications processes that are getting me through what looked insurmountable at the beginning...it's taken a competent, caring team of people to provide funds to restore my home. It's not over yet but I'm greatly comforted to know that I have the right insurance company and people to keep me from facing a dark future of loss and relocation when I hope to remain in my
current townhome for the duration. So MANY thanks to Lou's team, Linda French, Carol and the multiple others who've steered the restoration. This company has lived up to its reputation, something not every company is living up to these days.
Thanks again.
Sincerely,
Susan Cohrs"
"Wow, thank you for the 5-star review, Susan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Shuja Zaidi
April 26, 2025
"We just moved from another insurance company for all our needs and worked with Carol De Le Pena who made sure that our transition was smooth and offered every help to get the best package State Farm could offer. She was professional, very polite and super responsive."
"Thank you, Shuja, for sharing your experience with us. Our team and I are grateful for you choosing us and for your kind words. Carol always strives to provide excellent service and support to all customers, so we are glad to see that she has achieved this with you. We look forward to working with you again in the future, so please do not ever hesitate to reach out with any questions or concerns! -Lou
"
Harish Kumar
April 11, 2025
"Carol Is so sweet person she made process so easy 🥰"
"Hi Harish, thank you for sharing your kind review of Carol. We are truly grateful to have you with us and for her to have served you in a sweet and easy way. Please let us know if we can assist you in the future. We will always be here for you! -Lou"